Customization: | Available |
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After-sales Service: | Online Technical Support |
Warranty: | 5 Years |
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Balustrade: Plastic bag + paper box + paper carton + green pp woven bags
Fittings: Pearl film + paper carton + green pp woven bags
Handrails&Rods : Pearl film + hard paper + green pp woven bags
Glass : Wood carton / plywood box
Something easy scrach : Pearl film + hard paper + plywood box(if all need plywood box packing, extra packing fee should be paid)
Q: What information we should offer to quote?
A: If you have layout or house plan drawing please send us,if not please let me know the dimension of the floor to floor height and dimension of the stairwell.
Q: Have you made some project in our local? Do you know our building code and local standard?
A: We have been in business for more than 8 years We have already worked for 135 projects in 56 countries so we well know the building code & standard.
Q: Does your products have any certification?
A: If your project in Australia we promise all of our glass should have AS/NZS 2208 mark. If your project local in America, our products will have CE certification.
Q: If we buy building materials from you, is it hard to install by ourselves?
A: All of our products easy to install and no need weld, we 100% sure you can install it without any problem.
Q: Do you have any installation guide/drawing for us?
A: We will send you detail installation manual and drawing, if you still not understand we can show you the installation video.
Q:Can you guys come to our jobsite do the installation?
A: Sure, We can offer installation service.
Q: Can you offer other products for our house?
A: Yes, We are pleased to offer one stop solution for your house. you just send us your house plan, we will check if any other thing we can offer.
Q: If I have other products in China, Can you help me collect the goods to one container?
A: No problem, we will help you collect all of your goods from your other supplier and arrange shipment for you, it will saving time and money for you. You handle over everything to us.